bk9901 Terms and Conditions
Please read our complete terms and conditions carefully before using this platform. These terms form a legal agreement between you and bk9901.
Table of Contents
- 1. General Introduction
- 2. Account Registration and Eligibility
- 3. Account Security and Responsibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Changes and Termination
- 13. Dispute Resolution
- 14. Contact
1. General Introduction
These Terms and Conditions ("Terms") govern the use of the bk9901 platform and its associated services. When you use the bk9901 website, mobile app, or any of its services, you agree to comply with these Terms.
These Terms apply to users residing in Bangladesh. By completing registration on bk9901 or by using any of its services, you confirm that you have read, understood, and agreed to abide by these Terms.
2. Account Registration and Eligibility
2.1 Age Requirement
You must be at least 21 years old to register on bk9901 and use any gaming services. Participation by minors is strictly prohibited. If any account holder is found to be under 21 years of age, that account will be closed immediately and all balances may be forfeited.
2.2 Registration Terms
When opening an account, you must confirm that:
- You are 21 years of age or older.
- All information you provide is true, accurate, and complete.
- You are opening only one account — multiple accounts under the same person's name are strictly prohibited.
- You are operating the account in your own name and for yourself.
- You are legally eligible to participate in gaming activities.
2.3 Identity Verification (KYC)
bk9901 reserves the right to verify a user's identity at any time. Required documents such as a national ID card, passport, or birth registration certificate must be provided upon request. If verification is not completed, the account may be restricted or suspended.
3. Account Security and Responsibility
The security of your bk9901 account is entirely your responsibility. Keep your login credentials confidential and do not share them with anyone.
- Keep your password strong and change it regularly.
- Avoid logging in from unfamiliar devices or public networks.
- If you notice any unauthorized access to your account, notify our support team immediately.
- You are solely responsible for any transactions carried out on your account.
4. Deposits and Withdrawals
4.1 Deposit Conditions
To deposit funds on bk9901, you must have a verified account. We accept the following payment methods:
- Minimum deposit amount: ৳100 (for each method).
- Deposits are accepted only from accounts registered in your own name.
- Deposits through third parties are strictly prohibited.
4.2 Withdrawal Conditions
- Minimum withdrawal amount: ৳500.
- Standard withdrawal processing time: 15 minutes to 2 hours.
- Withdrawals will only be processed to the same payment method used for the deposit.
- Identity verification must be completed before a withdrawal can be made.
- Withdrawals may be held if bonus wagering requirements have not been met.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to ৳8,000. For example: deposit ৳1,000 and receive a ৳2,000 bonus, giving you a total balance of ৳3,000.
5.2 Wagering Requirements
To withdraw a received bonus, you must wager the bonus amount at least 10 times. For example: if you receive a ৳2,000 bonus, you must complete a total of ৳20,000 in wagers.
5.3 General Bonus Terms
- The welcome bonus applies only once per account.
- Winnings earned using a bonus are withdrawable, but the original bonus amount is not.
- Bonuses are valid for use on specific games — see the relevant promotion for details.
- bk9901 reserves the right to modify or cancel bonus offers at any time.
- Any attempt to obtain bonuses through fraudulent means will result in account closure.
6. Gaming Rules
6.1 Fair Play Policy
All games on bk9901 are conducted in a fair and impartial environment. We use software from certified game providers to ensure fair play, including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, and others.
6.2 Game Results
All game results are determined through Random Number Generator (RNG) technology. If a game is interrupted due to a technical error, the result will be determined by restoring the last valid state.
6.3 Maximum Bet Limits
Specific minimum and maximum bet limits apply to each game or bet type. These limits are displayed in each game's interface. Bets outside the set limits will not be accepted.
6.4 Cricket Betting
Specific rules apply to betting on BPL, IPL, T20 World Cup, and international cricket matches. If a match is cancelled or remains unresolved, the bet amount will be refunded.
7. Prohibited Activities
The following activities are strictly prohibited on bk9901:
- Creating multiple accounts or operating another person's account.
- Exploiting the bonus system fraudulently (bonus hunting, bonus abuse).
- Using automated bots, software, or scripts to operate games.
- Misconduct or harassment toward other players or staff.
- Using the platform for money laundering or concealing the source of illegal funds.
- Attempting to hack or gain unauthorized access to the platform's software or systems.
- Registering using a false identity.
- Colluding with other players to influence game results.
8. Responsible Gaming
bk9901 is firmly committed to responsible gaming. Gaming is for entertainment — it is not a guaranteed source of income. We place the highest importance on the wellbeing and mental health of our users.
- Play within your personal budget — only wager money that, if lost, will not affect your household.
- Visit our Responsible Gaming page to set your deposit and betting limits.
- You may request that your account be temporarily or permanently closed at any time.
- If you notice signs of addiction, seek professional help.
For more information and to access limit-setting tools, visit our Responsible Gaming page.
9. Privacy and Data Protection
Protecting your personal information is very important to us. Our platform uses SSL encryption technology to keep all data secure.
- Your information will be used only for service delivery, verification, and legal purposes.
- We do not sell your information to third parties.
- To learn more about our data storage and processing practices, please read our Privacy Policy.
10. Intellectual Property
All content on the bk9901 platform — logos, graphics, software, text, designs, and other elements — is owned by or licensed to bk9901. This content may not be copied, distributed, reproduced, or used for commercial purposes without prior written permission from bk9901.
Game software is protected under the intellectual property rights of the respective providers. Any attempt to reverse engineer or decompile any part of the platform is legally punishable.
11. Limitation of Liability
bk9901 is not liable for:
- Losses caused by internet disconnection or technical errors.
- Delays or errors caused by third-party payment providers.
- Losses resulting from security vulnerabilities in the user's device or network.
- Service unavailability during unexpected server maintenance.
- Financial losses arising directly or indirectly from gaming.
12. Changes and Termination
12.1 Changes to Terms
bk9901 reserves the right to modify these Terms at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes means you have accepted the new Terms.
12.2 Account Termination
A user may request account closure at any time. bk9901 may also suspend or close an account in the following circumstances:
- Violation of these terms and conditions.
- Suspicion of fraudulent or illegal activity.
- Providing false information.
- Account inactive for a long period (minimum 12 months).
13. Dispute Resolution
If you have any dispute or complaint, please contact our customer service team first. Our team will review the issue and work toward a fair resolution.
Complaint submission process:
- Describe the issue via live chat.
- Send details by email: [email protected]
- An initial response will be provided within 7 business days of receiving the complaint.
- Complex matters may take up to 30 days to resolve.
bk9901's decision will be final and binding, unless both parties agree in writing to another process.
14. Contact
If you have any questions or comments about these terms and conditions, please contact us:
- 24/7 Live Chat — Contact us directly via the chat button on the platform.
- Email: [email protected]
Our support team provides service in Bengali and is available 24 hours a day, 7 days a week.